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Contract Terms

Quotes are based on information available at the time of briefing.


Quotes assume an efficient approval process e.g. client team views materials up to 2 times, then signs off.  If requirements change after estimate approval, extra time and cost may be required to edit work to meet changing client needs. If the project goes beyond the times and dates specified, additional days will be charged.

Terms of the Agreement


The date of receipt of consent will be considered the start date of the Agreement and all timescales will be adjusted accordingly.<br>




Printing costs are to be expensed to the client. Travel for specific events, or outside of the UAE will be charged for.


Termination of the Agreement


The agreement will continue until the completion of the services. Should either party terminate this agreement prior to the end of the term, you will pay to eWavelength Digital Marketing Consultancy FZ-LLC all fees.


Notwithstanding the previous paragraph, if either party materially breaches any term of this Agreement, or such breach is not cured within 7 DAYS of receiving written notification, eWavelength Digital Marketing Consultancy FZ-LLC reserves the right to end the project immediately.


Additional Work


Additional ad hoc work can be provided at short notice at an hourly rate.


Quote assumes that project completes on the date agreed if the project extends extra costs may be incurred.


Hiring of eWavelength Consultants


If after working with the team you would like to offer any of the team members a full-time role in the company or with any of your partners, then this can be proposed (25% of the contract value will be paid to eWavelength).


Change in Scope


In order for eWavelength Digital Marketing Consultancy FZ-LLC to perform services for you in an effective and efficient manner, the client agrees to provide all information and documentation required. If information is not received in a timely manner, or if requirements change, then this may impact our ability to deliver within the agreed timescale. If necessary extra charges will be applied.


In order to reserve time for our clients, we book our consultant's time in advance. It is hard to allocate consultants to alternative projects at short notice therefore we ask that 30 days notice is provided if resource requirements change.


Sign of Processes


The client is responsible for all information published on their channels on their behalf


The Client is responsible for checking all information is correct that is published and sign off process must be outlined by the client eg Client is responsible for appointing one person to approve and check all items that go into the public domain in Arabic and English.


Clients are responsible for the accuracy of all content and meeting privacy and legal requirements in their country of operation.

Terms of Service for Video

  • Upon confirmation of the project, eWavelength requires a signed LPO from the client. Or written approval from the finance team.

  • The client understands that if filming permits are required and that such permits are granted as per the authorities' discretion. The video team will make their best endeavours to ensure that such a permit is granted.

  • Upon grant of the above-mentioned permit, we expect the project to take up to six (6) or eight (8) weeks. Filming will only commence upon the receipt of the advance payment as per Clause 10(a) below.

  • The client grants eWavelength and their partner companies the right to have a photographer present at the shoot to take ‘behind the scenes photographs to use in any marketing materials.

  • The client acknowledges that upon completion of the project, eWavelength and their partner companies will be allowed to showcase the completed project as part of their portfolio in any sales and marketing activities and material including but not limited to the website and social media pages, The company and their partners may enter into both local and international media awards. Photography from the shoot may be used in any marketing materials, including but not limited to print media such as brochures.

  • Any rushed material, i.e. footage not used by the client and that do not appear in the final film may be retained by eWavelength and their partners for use at their discretion.

  • Mode of Payment: All payments are to be made in the currency of the United Arab Emirates, which is the Emirati Dirham. Also referred to as AED.


a) The client may terminate this Proposal 

b) As eWavelength and their partner book resources for projects Should the client wish to terminate this Proposal, then eWavelength and their partners will be entitled to all out of pocket expenses and the full value of the contract is still due.

  • This Proposal will be governed by the laws in force in the UK

  • Any dispute arising from the interpretation or implementation of this Proposal will be settled amicably between the Parties, and any resolution reached will be put down in writing and be binding upon both Parties. Failing an amicable resolution within a reasonable period of time, the dispute may be referred to a competent court of law for a binding judgment.

  • Penalty for delayed Payment: Should client delay in making the final balance payment, once the project has been completed and approval given, then the client will be subject to pay a penalty equal to ten (10%) percent of the total budget for every week delay. Such a penalty will be compounded on a weekly basis until full payment has been made.

  • Costs do include Government imposed levies or taxes Any stock footage will be charged at additional cost.

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